Website for Luxury Travel Company

Take a look at our website project for travel concierge services from Chicago, IL.  Read client review.

Project Overview

Company: Unleashed Luxury Travel Concierge

Industry: Travel

Location: Chicago, IL

Websiteunleashedltc.com

Objective: Creating a website for a travel business

Scope: WordPress design, Mobile responsive design

unleashed
unleashed

Client Profile

Unleashed is a specialty travel company offering luxury concierge services. They create custom travel packages and enjoy a wide range of benefits thanks to their worldwide partnerships. They needed a website that would grow their brand and get them noticed on the internet.

Our Work

The team at Unleashed required a content management system that was easy to update post-launch. They frequently update page content, blog articles and contact forms. Using WordPress, we provided easily accessible page templates and forms so the Unleashed team could take control of their website’s content moving forward. The website features responsive design and looks great across mobile devices. We installed an SSL certificate to benefit SEO ranking and to help improve website security. The website was setup with Search Console and Google Analytics to find out more about website visitors. The end project was a visually attractive website that reinforces Unleashed’s position as a leading brand in the travel concierge industry.

Client Review on Clutch

Flamingo Agency designed a WordPress website to establish a web presence for a high-end travel business. Plans are in place to have them update the site.

The client submitted this review online.

unleashed clutch

Feedback Summary

Flamingo Agency’s site has garnered high praise from users. The one-person team was incredibly responsive and provided actionable insights and suggestions, facilitating an easy collaboration. They adhered to a tight timeframe and often outpaced time estimates, delivering the site within ten days.

Background

Introduce your business and what you do there.

I’m the owner and founder of Unleashed Luxury Travel Concierge, a high-end travel business. I plan customized travel plans for my private clientele.

Opportunity / Challenge

What challenge were you trying to address with Flamingo Agency?

I didn’t have a website. Although most of my business comes through word-of-mouth, I needed to have some sort of web presence so that people could initially see what I do.

Solution

What was the scope of their involvement?

Flamingo Agency designed a WordPress website for my company. 

What is the team composition?

I just worked with Chris (Owner, Flamingo Agency). 

How did you come to work with Flamingo Agency?

I read reviews, interviewed three companies, and requested quotes. I needed the site up and running quickly, and I chose Flamingo Agency because of their responsiveness

How much have you invested with them?

I spent close to $2,000.

What is the status of this engagement?

Flamingo Agency built my site in January 2018, and it was live by March. I didn’t know exactly what I needed to have on the site, so I had to do some research. It took Chris less than two weeks, probably close to ten days, to get the site up and running. 

We’re going to be doing an update shortly. I don’t have plans to use a different web developer.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

People like the site a lot. Chris provided good feedback; he would tell me if something I thought I’d like might not work from an ease-of-use perspective on the consumer side. 

How did Flamingo Agency perform from a project management standpoint?

I’ve learned that responsiveness is not something you can count on in the service industry, so I’d say the highest recommendation I can give is that Chris was extremely responsive and delivered the product when he said he would.

Whenever I found an issue, he fixed it immediately. If something couldn’t be addressed immediately, he explained why and kept me up to date. We spoke on the phone, but we mostly communicated via email because it was more efficient, and it also created a record of exactly what needed to be done.

What did you find most impressive about them?

I would say Chris’s responsiveness and excitement to learn about the business he’s working on set him apart. He was excited to learn about what I did in the travel business, not just making a web page. He wanted to be personally invested in the product, and that helped him customize the result to what I needed.

Are there any areas they could improve?

I don’t think so. I had never hired somebody to do something like this for me, and I was expecting to have a more difficult time getting a website that would look nice. I’d also heard from other people in the industry that some companies don’t respond for weeks or deliver what you ask for. I never had those problems with Chris; he made it very easy.

Do you have any advice for potential customers?

Take his recommendations. Research what he recommends and make sure it works for you, but he has a lot of experience in the industry. Everything that I implemented based on his suggestions has gotten great feedback. 

Flamingo Agency’s site has garnered high praise from users. The one-person team was incredibly responsive and provided actionable insights and suggestions, facilitating an easy collaboration. They adhered to a tight timeframe and often outpaced time estimates, delivering the site within ten days.

Owner, Unleashed Luxury Travel Concierge

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