Website Design for Chicago Salon & Spa

I’m the owner of a hair salon.

I had changed my business model. I had a hair salon and spa for 43 years, and then due to the COVID-19 pandemic, I closed it. After that, I rented a salon suite and now work alone. It was a different location, a different place, and a whole different business model, so I needed to develop a new website and create an online presence. ​​​​​

Flamingo Agency developed my website in WordPress — I wanted an updated, modern, creative, and social presence online. They offered several different templates, and at first, Chris (Founder) did ask how involved I wanted to be. Initially, I thought I wanted to be very engaged, but it became so technical, so I trusted him 100% because he has experience creating a great website.

I wanted someone to do that for me and just let them design the website. Chris came up with the entire layout and the design; he suggested the number of pages I should have and then ultimately laid it all out, which was great.

Currently, they’re supporting me with maintenance and updates.

I worked directly with Chris.

Flamingo Agency was recommended to me by my photographer, who I hired to take new pictures of my new location for the website. She told me about the web designer she used, mentioned how happy she was with her rebuild, and highly recommended them.

They’ve been doing phenomenally through a swift, on-time, and responsive approach — Chris always responds on the same or the following day.

I feel that Chris goes above and beyond with everything he does. I had tried working with another provider for a year, which was horrible; I’d talk to a different person every time, and it’d take weeks for someone to call me back. It was an awful experience, but Chris is the opposite; he’s patient, kind, and deals with every situation immediately.

For example, I’m not tech savvy, and I was having some tech trouble getting my photos from my laptop to Flaming Agency’s team and didn’t know what to do. Chris contacted the photographer and got all the pictures sent to him, taking the problem away. It wasn’t his responsibility to do that, but he went ahead and solved everything.

For communication, we use email, text, or phone calls; it depends on what is easiest for me at that time — however I communicate with him, it works.

Chris’ mannerism is his best attribute; he’s so pleasant to work with because he’s patient and kind — I have not experienced this before.

Listen to their advice because they’re very good. I’m so glad I put this project into their hands because I could never have done what they did.