Cleaning Company Website Design Review

The Project

Flamingo Agency built a website from scratch based on the client’s preferences. When the client noticed their business slowing down, they re-engaged Flamingo to do SEO, PPC, backlinks, and email marketing.

Feedback Summary

Flamingo Agency helped the small business go from being unknown to one of the top search results amongst big Chicago companies, with the client reporting that they even stopped doing PPC because they got so busy. Trustworthy and readily available, the team works quickly and provides helpful reports.

The client submitted this review online.

Background

Introduce your business and what you do there.

I’m the owner of Lakeview Maids, a residential cleaning company.

Opportunity / Challenge

What challenge were you trying to address with Flamingo Agency?

I needed help getting more customers.

Solution

What was the scope of their involvement?

Flamingo Agency built my website from scratch three years ago when I opened my company. They continue to help me with changes as needed. They had me show them websites that I liked and what colors I wanted, and they did the perfect website.

After the website was built in 2017 and I noticed I was slowing down, I contacted them again in March 2019. They offered to do SEO and PPC. They also do backlinks and email marketing for me.

What is the team composition?

There are three people that I communicate with.

How did you come to work with Flamingo Agency?

I talked with three different website designers who I found on Google. Chris was forthcoming and friendly. He also had a lot of ideas so I decided to work with his agency.

How much have you invested with them?

I’ve spent $20,000.

What is the status of this engagement?

We started working together in March 2017, and it’s ongoing.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

They do a wonderful job helping me. We’re the first one that pops up when people search online for cleaning services in our area. 

The work with them has been really successful; we are at the top of search results. Three years ago, nobody knew us; now, we’re all over Chicago search results and are at the top amongst the biggest companies, even though I just have a small, family-owned business. I actually stopped having them do PPC because we got really busy.

How did Flamingo Agency perform from a project management standpoint?

We communicate with them via email. They do the changes that we need right away. We also call or text them. They’re available when we need them.

What did you find most impressive about them?

They show me all of the reports and how many people visit my website. They’re honest and trustworthy. Whenever I need them, they’re available.

Are there any areas for improvement?

No, everything is perfect.

Do you have any advice for potential customers?

Be really open about what you want. The people from Flamingo Agency will always do the tasks even better than you ask them to. If there’s something they can’t do, they’ll let you know.

We knew SEO was successful when we started receiving more phone calls and website traffic than we could handle. Our sales went up by over 100%. In fact, we received so many customers, we had to stop our social media marketing and we had to hire extra help!

Owner, Lakeview Maids